How to talk to your Hairstylist & get the results you want!

Peep this scenario… You arrive at the salon to see a new Stylist. You’re swept into a chair and your stylist is combing through it before they pop the big question. “ What would you like us to do with your hair today?”. You have a general idea and some words have been tumbling around in your head since you booked the appointment but you suddenly realize you don’t speak Hairstylist. You try to explain and maybe you two browse some photos but you’re still not 100% sure whether you’re on the same page. At this point you have to let Jesus take the wheel and hope you like it when it’s done. 

It’s not your fault. It’s not your Stylist’s fault. You simply were not trained as a Cosmetologist and your Stylist can’t unknow what they have learned about terminology and what they know to be the foundation of Haircolor and / or Haircutting. Soooooo…. I would like to formally bring to you the Layman’s Guide To Your Next Hair Appointment. It will help your Hairstylist make the connection between what you’re picturing and what you want. Buckle up because this is going to be FUN!!! ( look for the terms highlighted in yellow for words your Hairstylist will commonly use )


  1. Length. When you’re discussing your Haircut with your Stylist try to avoid saying anything along the lines of  “I just want the dead ends off. “ This can mean anywhere from the splitting tips to the 5 inches of dry summer hair you have on the ends. It is way too wide a range to work with. Also most people do not realize that all of your hair is technically dead. It’s more about what is healthy looking and feeling. Use inches to describe how much exactly you would like taken off. A good way to gauge this at the moment is by using your knuckles. The portion of your finger between the first and second joint roughly measures around an inch. You can literally hold that up to the ends of your hair and see how many of those you would like taken off. Follow up by showing your Hairstylist exactly where you want your hair to fall when it is pulled to the front. Hold your hands up over your hair right where you would like your ends to live when it is all said and done. 
  2. Texture. Hair can be cut in full blunt looking lines or it can have some variation or what your stylist would call texture. Sometimes in a picture of a Haircut you might think you’re looking at layers but what your Stylist sees is texture. Ask your stylist to show you some photo examples from google or pinterest of a blunt cut versus a textured cut. I would also ask their opinion about which would look better on your specific hair type. You might like the way a very textured cut looks in a photo but perhaps your hair is fine and to make it appear more full you need to keep it a bit more blunt. Your Stylist will certainly know what is best for your hair. As a side note you can ALWAYS start blunt and have your Stylist add the texture afterwards. Unfortunately you can not do it the other way around unless you are ok with losing more length. 


  1. What kind of color. There are a million different ways to go about creating any specific color design but there are some basics that everyone can know to make the process easier. The main 2 processes are Haircolor and Highlights. Haircolor is a mixture of tones and levels with peroxide. It is more gentle and generally takes less time. Your color mixture is brushed on to your roots and may be dragged down to the mid shaft and ends of your hair. It is a single process. The technique and skill for a Haircolor comes in the formulation more than the application. Highlights are powdered lightener or bleach mixed with developer and brushed on to your hair using specific techniques to get the desired results. Whether you want traditional highlights or a specialty highlight such as Balayage they are all types of highlights. The skill in this process comes in the technique and the placement. Your stylist will be able to determine the best placement and type of highlight to achieve your desired results. 
  2. Grey Coverage. When you’re trying to cover your grey there are many ways to go about it. Some people prefer their grey to be COMPLETELY gone and 100% covered. In this case you are looking for what a stylist might call a Matte or Opaque grey coverage for your roots. If you know that this describes you be prepared to discuss it because this practice is becoming less prevalent. Lately stylists and clients alike are opting for less maintenance and a sheer or translucent grey coverage would likely achieve that. As a plus translucent grey coverage can look much more dimensional and sometimes it can even make your greys look like natural subtle highlights. As a side note if you’re looking to cover your grey and you would like some brighter highlights added in you are moving into what your stylist would consider a double process color service. This means you are getting both a retouch and a partial highlight. You may also need a toner. It is more complicated, takes more time and will be more expensive. It is absolutely stunning though!
  3. Tone. If you are coloring your hair in a single process then the tone is built into your color formula. This is usually a series of numbers that tells a stylist what level (how light or dark) and what tone you want your hair to be. Tones are categorized into 3 options. Warm being gold, copper, red. Cool being blue, purple, green. And Neutral being equal parts of all primary colors. Neutral is in between warm and cool. You can not have that honey blonde without your color being considered warm and you can not have that icy platinum without your color being considered cool. If you are getting highlighted then the powdered lightener lifts your hair in a raw way exposing undertone. Your stylist will then need to go in and do a toner to actually make the highlights the color that you want. That is why highlights are not considered a single process haircolor. Please ask your stylist to show you photos of different tones so that you can consider your options visually. Side note most blondes are scared of “ yellow “ but they want their highlights to be bright. The brightest thing in the world is the sun because it is yellow. If you ask your stylist for a toner that cools down and neutralizes all of the yellow then your highlights will not seem as bright. That is how some clients end up disappointed. They did not realize they asked their stylist to cool down their brightness. 

There is so much more I could share with clients and stylists alike to help them have a conversation where everyone is understood but this is your sneak peek. You will have to wait for me to write a book to find out the rest. You can ALWAYS book a free consultation with a stylist at almost any salon. If you would like an in depth consultation with one of my stylists you can visit our website or call in to the salon at 512-447-2888. We can do those consultations either in person or via video call online. 

I hope I have been helpful in exposing the terminology that Hairstylist commonly use and I have high hopes that you will all have a much more enjoyable and enlightening experience the next time you visit a new salon. Until then happy hair days and we hope to see you very soon. 



Hair, Skin, Magic…

This post is more of an introduction to the belief on which we build our business at Pink West Salon. Let me start with a brief description. Our salon is nestled in a 100 year old farm house on a small street that connects down town Dripping Springs to a major highway that runs the length of 3 cities spanning from Bee Caves all the way to San Marcos. Right in between at the hearth of the Hill Country you can find our ( little big town ) Dripping Springs, Texas. It might be happenstance that the founder and originator of Pink ( Deborah Carter Mastelloto ) took the salon out west and ended up in Dripping Springs but I like to think it was divine intervention…

Deborah started a salon on South Congress when the street was only a glimmer of what it has since become. Pink Hair Salon & Gallery was born and for 10 years they built what is now known as iconic SoCo in Austin, Texas. Through this process Deborah manifested a sort of synchronous energy brought about by the people that were drawn to Pink and her presence there, and now exists Pinkchronicity. Since then she married Pat Mastelloto a celebrated musician and extremely talented individual, and made her home with him in Dripping Springs, Texas bringing about Pink West Salon.

Per Deborah herself ” Pinkchronicity is the happy certainty that some things are just meant to be. ” That is exactly how I feel about where we are now as a salon. After decades of building the brand that has enchanted beauticians and clients alike, Deborah retired in May of 2021 and I became the owner of Pink West Salon. As a baby stylist I began my career as an apprentice to Deborah at Pink West and there I met her son, Jeremy Minten. I am happy to report that we are celebrating our 8th year together this October. As a stylist I blossomed under Deborah’s guidance. I found my magic and brought it about in all that I did from that moment forth. I went on to start my business Pomme Salon & Spa and take on a resale shop know as Haute Exchange. Being that Pink was my home, it only felt right to step in and keep the magic alive when Deborah was ready to retire and so I have.

Not only do I feel like I am home, I also feel like all of the pieces to my puzzle are falling into place, and I am orchestrating a big dream built on the backs of amazing and talented women before me. I plan to keep that very spirit alive, well and living in Dripping Springs and far beyond. With each passing day as I build these businesses, I feel more and more on my proper path and am grateful for all that happened before me that lead me here.

Speaking of Pinkchronicity we plan on keeping the magic alive by building the “Advice” portion of Deborah’s original brand. We currently offer several services in the realm of spiritual healing and divine intervention to support all of the magic that lives deep inside every one of us. You can book your appointments for Intuitive Readings including Tarot, Energy Healing Ceremonies, Herbal Consultation, and Akashic Record Readings. If you would like more information on these services I highly recommend that you email the salon or visit the Book Online portion of our website You can also shop Deborah’s personal store inside the pink farmhouse. There you can find all things from her favorite Tarot decks to her very own book and CD. You can also shop various crystals and other magical items.

Of course we continue to offer the very best in hair services as well and we certainly infuse a little bit of our own magic and well wishes into every service we provide. We are blessed to be together and I am so happy to continue to offer the gift of Pinkchronicity through our space here at Pink West Salon. You can find us infusing each being with beauty and magic every day at the salon.

Love Always,


P.S. For more on Pinkchronicity follow Deborah at or book a digital Astrology/Tarot Reading using the following info..